One of my pet peeves is bloggers who write long posts explaining why they haven’t been blogging, so I’ll keep this short and sweet. The Language Artist has slowly shifted from creating and marketing blogs to providing content. While I like helping clients create blogs and market their businesses, I really like helping them with […]
Every business needs to know how its customers are feeling. It’s always easy to assume that if customers aren’t contacting you to complain, then they aren’t complaining or unhappy. Periodic surveys are an easy way to uncover customer service problems before they get out of hand and cost you dearly. Clever company […]
The New Face o In-House Search included Ron Belanger as the moderator and Bill Hunt from Global Strategies International, Olivier Lemaignen from Intuit, Marshall D. Simmonds from New York Times, Bill Macaitis from Fox Interactive Media and Brendan Hart from National Geographic Digital Media. First up is Bill Hunt to talk about what perspective companies […]
Small Business Trends » The Wiki - No Longer Trapped in the Land of the Nerds We did a podcast a few months back on the power of wikis for business websites. Anita Campbell has a good update on the status of wikidom. She mentions Jotspot, which we have been experimenting […]
Anyone who knows the online retailer of shoes and handbags, Zappos will know that they are renowned for their stellar customer service. But this story blew me — and many other bloggers (such as Seth Godin, Jason Kottke, and the folks at 37Signals) — away: I Heart Zappos In this post, Ms. LaMarr shares a […]
It’s the irony of ironies: A business blog consultant who doesn’t have time to blog! This blog will be on hiatus until the beginning of June. I’m working on several political blog-related and freelance writing projects, and updating the business blog has to be put on hold for a few weeks. The Language Artist is […]
I’ve recently gone on a new podcast bender in an attempt to spice up my morning commute. I’d venture to guess that I’ve subscribed to six or seven new podcasts within the past week. It’s been an interesting experiment…unfortunately mostly futile. I’m surprised at how many podcasters seem to lack a feel for […]
Ok, actually no I won’t blog for steak. I’m a vegetarian. But I bet plenty of other bloggers would take up such an offer. Rajesh Setty emailed Chris Pirillo’s Braintrust list earlier this month with an email titled “Bloggers - free steaks anyone?” to promote the site AllAboutSteak.com and its sponsor Kansas City Steaks. […]
My business model has shifted in the last few months. As I focus more on providing web site content, I’ve shifted away from creating web sites and doing online marketing. As of February 22, 2007, I’m no longer accepting new blog creation and online marketing clients, at least for the foreseeable future. The same applies […]
As a certified Business Blog Consultant–I’m still awaiting the paperwork, but I’ve been assured it’s on it’s way–I work with a number of businesses on their blog and other Web marketing strategies. Being a blog consultant is tricky; much of our work is up front. We often design a blog, set it up on either […]